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WebInteractive - Your Remote Possibility

You can with WebInteractive! WebInteractive is a secure Web-based, real-time Server Software tool that provides a simple way for support professionals to quickly manage and resolve online PC support requests. WebInteractive provides all the tools needed to manage a queue of online requests, communicate with customers online, monitor a remote PC and control a remote customer's PC to resolve issues.

Right From Your Desktop You Can:

  • Communicate via keyboard chat or real-time voice chat
  • Direct a remote customer to a Web site using co-browse features
  • Conduct a remote control session and operate a remote customer's PC
  • Perform remote systems diagnostics
  • Restore a remote user's PC to a previously working configuration
  • Transfer files
  • Remotely install and configure software
  • Remotely configure (or re-configure) system settings

CRM Excellence Award Winner

TMC Labs Innovation Award

 

 

www.blueloop.net
+44(0)1460-271055

Integrated Network Services.